VsBWelch: Check Out Our New Mobile Interface - 9/11/18

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News & Announcements: Check Out Our New Mobile Interface

Created by: vsbwelch

9/11/18 @ 12:39pm (EST) |UTC - 5:00
Posts: 19

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We're excited to announce the launch of our new and improved mobile interface. Now, when you enter your favorite Flirt's chatroom through your mobile device, your experience will be more immersive, user-friendly and fun than ever before.

Here's just a few of the improvements you're sure to enjoy:

• A crisp, full-screen video feed in both portrait and landscape
• An intuitive, touch-friendly button layout
• All the functionality of a desktop experience
• Lightning-fast load times
• Left and right-swipe change room function
• Customizable chat-text visibility
• Quick-tip buttons in Party and Private
• Much, much more

If you're familiar with mobile video chat via any of the world's most popular social media sites, then our new platform will be a breeze. But if you're new to mobile flirting, a quick tutorial will launch when you first log in.

Our goal with this redesign was to compress all the depth and excitement of our web-based experience into a slick and accessible package. That way, no matter where you are or what you're doing, the relationships you've built here are always just a swipe away. Should you encounter any issue with mobile chat, our customer service department is available to assist you 24/7.

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Created by: saphia44

9/11/18 @ 2:20pm (EST) |UTC - 5:00
Location: California
Posts: 12

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I found the new format very difficult to use on my phone. The Image was a close up rather than the entire feed and could not find anywhere to resize. It appears that there is no longer an emoji function as well. I had to use the go back to old version to use it. I could find no tutorial. I very much enjoy F4F but this change does not enhance the experience for me.

Thanks

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Created by: saphia44

9/11/18 @ 2:41pm (EST) |UTC - 5:00
Location: California
Posts: 12

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I am not able to access models rooms at all in iPad.

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Created by: derek99

9/11/18 @ 3:27pm (EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 71,091

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Saphia, this is a suggestion, and I've said this to a few people, who have done this. Instead of posting two before two hours, you could've "Edit" to have only the one. Maybe, if the new, and improved mobile service is happening with, and on the IPhone, and IPad, there, and will be adjustments made for it to be suitable, and accessible on the both of them.

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Created by: saphia44

9/11/18 @ 3:44pm (EST) |UTC - 5:00
Location: California
Posts: 12

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Thanks for the suggestion. I’ve reverted to the old format on phone and, after finally getting into a room on iPad. We shall see in the future.

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Created by: lefrat

9/11/18 @ 4:05pm (EST) |UTC - 5:00
Posts: 23

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Not thrilled with the new format. I am hit & miss on entering rooms, when I can get in, I can not keep track of the chat in progress. If I change to the old format, the chat box does not scroll & gets stuck, & I need to select the tip button to remove myself from the emoji screen to send my msg. Also in the new version I can not go to the models profile, as soon as I touch the picture I am taken straight to the chat room. In the new version the profile pictures are bigger, which is almost a plus, until I attempt to scroll to look at different pictures & BAM! I am in a room I do not want to be in.

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Created by: deputy24

9/11/18 @ 4:10pm (EST) |UTC - 5:00
Posts: 7

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I am not able to access models rooms at all in iPad.

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Created by: saphia44

9/11/18 @ 4:15pm (EST) |UTC - 5:00
Location: California
Posts: 12

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I was able to get in on iPad on a different browser. Safari seems to work, but I Puffin doesn’t

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Created by: pikarin

9/11/18 @ 9:39pm (EST) |UTC - 5:00
Posts: 7

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I am not able to access models rooms at all in iPad.

I do everrything But get in too a Room 🙈🙈🙈 pls help

Thanks

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Created by: henrygondorf

9/11/18 @ 10:20pm (EST) |UTC - 5:00
Posts: 1

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I, too, am unable to access models' chatrooms on my iPad.

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Created by: vsashlee

9/11/18 @ 11:04pm (EST) |UTC - 5:00
Posts: 534

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Thank you guys for taking the time to let us know. Please contact Customer Support if you are still experiencing these issues so they can get more details from you. You can contact us at CustomerService@vsmedia.com / 1-800-685-9236 (USA only) / 1-818-880-9021 (Outside USA) / Live Chat or Twitter: https://www.flirt4free.com/support.php - We are available 24/7

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Created by: z-money

9/12/18 @ 12:04am (EST) |UTC - 5:00
Posts: 429

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Another issue...once you turn sound on, I don't see a way to turn it off, and when you go to other rooms, it's still on. Maybe refreshing browser resets it? Haven't tried that yet, but on mobile sometimes refreshing makes me login again.

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Created by: vscynthia

9/12/18 @ 1:42am (EST) |UTC - 5:00
Posts: 53

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Thank you for bringing this to our attention. Once you are in a model's room and enable the audio feature the volume controls will now be controlled by your phone using your phone volume buttons.

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you

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Created by: 21times20

9/12/18 @ 12:15pm (EST) |UTC - 5:00

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Had trouble getting video on my tablet using the new interface. Even on my iPhone it’s been difficult. Are there any installs or system requirements I need to know about?

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Created by: 640509040147

9/12/18 @ 1:31pm (EST) |UTC - 5:00
Location: NY
Posts: 1,269

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Thankfully the old chat system is still an available option.

While I like the cleaner look on the new mobile feature, the screen seems to close up so I'm unable to enjoy a full view of who is in front of me - well that at least has been my experience.

Here's hoping the (long overdue) C2C on mobile is also in the works for mobile devices!

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Created by: derek99

9/13/18 @ 3:05pm (EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 71,091

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Usually, for, and on new computer programs that have came out, there are glitches, and whatever else happening. Before anything else, I think the best thing to do is wait to see when, and if they get corrected including able to use the new mobile interface on a tablet, too.

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Created by: vsashlee

9/13/18 @ 6:21pm (EST) |UTC - 5:00
Posts: 534

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For those of you reporting issues of the video being too close up, please be aware that this is just in portrait view. If you flip the phone to landscape view you will be able to see the full wide view of the video. We appreciate everyone's feedback on our new mobile interface. Enjoy!

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Created by: saphia44

9/13/18 @ 6:29pm (EST) |UTC - 5:00
Location: California
Posts: 12

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I have tried that and it stays close up. My iPad is always landscape and it makes no difference the same on my phone. I turn it to landscape it does not change, it’s still close up.

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Created by: bruceaw

9/13/18 @ 6:43pm (EST) |UTC - 5:00
Posts: 69

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I tried the new version but it keeps saying video loading

finally found the switch to return to old version.

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Created by: ammo

9/17/18 @ 3:16am (EST) |UTC - 5:00
Posts: 41

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I have not been receiving emails saying my favourites have come online since the new interface has been operational. Has anyone else had this issue and how to resolve it?

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