vs_jamie: 10-30 Minute Scheduled Downtime August 28th - 8/25/17

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10-30 Minute Scheduled Downtime August 28th

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News & Announcements: 10-30 Minute Scheduled Downtime August 28th

Created by: vs_jamie

8/25/17 @ 8:49pm (EDT) | UTC - 4:00
Location: CA
Posts: 2,326

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We wanted to take this opportunity to let all of our users know that our site will have a small period of scheduled downtime on Monday, August 28th, at 3AM PST for a window of 10-30 minutes.

During this downtime, we’ll be upgrading our core systems for speed improvements, which is a fundamental step towards moving our site over to a Secure Hypertext Transfer Protocol (HTTPS). You will notice no major changes when we come back online, but the site experience will be better for both users and broadcasters.

We appreciate your patience, and we will do our best to minimize the disruption as much as possible.

Thank you.

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Created by: dan_in_florida

8/26/17 @ 5:42pm (EDT) | UTC - 4:00
Location: Sunny South Florida - with a REALLY cool car :-)
Posts: 1,501

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I'm sure I'm only one of MANY veterans here, both Model & Member, who appreciate the advance warning this time. Good luck, and may it PLEASE go smoother than the last "scheduled maintenance" incident, LOL... :bulb

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Created by: firenzdragon

8/27/17 @ 10:23am (EDT) | UTC - 4:00
Location: @ WinterFell (Wolfpack)
Posts: 64

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We wanted to take this opportunity to let all of our users know that our site will have a small period of scheduled downtime on Monday, August 28th, at 3AM PST for a window of 10-30 minutes.
During this downtime, we’ll be upgrading our core systems for speed improvements, which is a fundamental step towards moving our site over to a Secure Hypertext Transfer Protocol (HTTPS). You will notice no major changes when we come back online, but the site experience will be better for both users and broadcasters.
We appreciate your patience, and we will do our best to minimize the disruption as much as possible.
Thank you.

Too bad u can't get everyone to logoff and go dark before u start the upgrade. Terminating and restoring active sessions, very messy. Alas, that level of cooperation and coordination is probably too much to hope for.

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Created by: bigrichardcranium

8/28/17 @ 7:49am (EDT) | UTC - 4:00
Location: The remote bush

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what a joke... "site will be down" Good to see that posting... and models guests etc prepared for that... privates, parties, etc stopped after the 1 minute warning sent out to them ( good to see), but then nothing happened and everyone was waiting... nothing happened... phones are not answered ( after 10 mins on hold), tweets were not replied too, and no further messages about the maintenance n this site or twitter. maybe, someone, some where should investigate the use of the word might. how long should we all wait for something, or a message saying it was done without turning off the site????

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Created by: vs_jamie

8/29/17 @ 12:04am (EDT) | UTC - 4:00
Location: CA
Posts: 2,326

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Created by: firenzdragon

8/29/17 @ 5:01am (EDT) | UTC - 4:00
Location: @ WinterFell (Wolfpack)
Posts: 64

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Apologies for any confusion or disruption caused by the maintenance not happening last night. We were ready for it but our providers on the other end we were working with weren't, and so it has been delayed one day and will happen tonight at 3AM PST, and we will give warnings as we intended last night. Thank you for your patience!

Hang in there Jamie, ur on the right track and the efforts are most appreciated, regardless of the "noise level from some in the room". It's not much different than an MMORPG, 1) the advance warning was cool, 2) the 1 minute warning was really cool, and 3) don't forget ur all clear. If the people u r working with on the other end are not ready after some reasonable length of time, then it's OK to to stand down, just float an all clear so folks can go back to business as usual. And, no matter how well (or not) it goes, someone will always bitch about it; but in the main, the efforts are appreciated. Fire

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Created by: bercavolcanoes

8/29/17 @ 5:07am (EDT) | UTC - 4:00

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Created by: firenzdragon

8/29/17 @ 5:21am (EDT) | UTC - 4:00
Location: @ WinterFell (Wolfpack)
Posts: 64

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Thats it... everything was good yesterday.. but a message that things were delayed/postponed would have been great. We all know big things can be delayed, and strike problems. Communication is a great thing... lets have an all clear today eh????

In the middle of all the activity to do something like this, too much communication can also be confusing, just an all clear to put everyone at ease and back to "whatever they were doing".
Explanations about delay or reschedule come later in news and announcements. Better that way. Keep it simple.
Strikes?? Whoa, strikes? u in France? LOL

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Created by: mfrazier57

8/29/17 @ 10:37am (EDT) | UTC - 4:00
Posts: 31

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So what is the excuse for the site not being available this morning and now it shows no models online which I find very hard to believe.

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Created by: gonad9999

8/29/17 @ 4:04pm (EDT) | UTC - 4:00
Posts: 184

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Just a shame that the advertised outage ended up being for over five hours

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Created by: firenzdragon

8/30/17 @ 6:17am (EDT) | UTC - 4:00
Location: @ WinterFell (Wolfpack)
Posts: 64

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Hang in there VS_Jamie, a degree of p**sing and moaning from the uninformed was to be expected. Advance warning was cool, "1" minute warning was cool, I missed the all clear, but my "model" caught it, and we were back on line within minutes service was restored. All things considered, given the magnitude of the upgrade, it wasn't that bad. In the main, my experience with the platform changes has so far been good. The "customization" options in VOD Reviews is really cool. Navigation seems "snappier". FireOut

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